Frequently Asked Questions
Are the products you sell genuine and brand new?
Yes! Rivoli Jewellers is a traditional bricks and mortar jewellers based in St Helier, Jersey. We have been established for over 30 years. We are an official supplier of all the products featured on our website. Every item comes with the relevant warranties, guarantees, packaging and after sales care.
Rivoli Jewellers also owns and operates a stand-alone Swarovski store, Swarovski Jersey, from which all our Swarovski products are dispatched.
Why are the prices on your website so low?
All our prices online are VAT and Duty Free (like airports) and as such will be 20% less than the UK RRP (including VAT). When we ship to the UK we pre-pay all VAT that is due. There are no additional charges and your parcel will not get stopped by customs.
Do Jersey customers pay GST?
Jersey based customers will incur a 5% tax to keep our prices the same online as they are in store. Click and collect, free delivery and same day delivery is available in Jersey.