Privacy Policy

Updated: 22 May 2018

Rivoli Jewellers understands that privacy and security is paramount and we are committed in protecting these areas. We do not sell, trade or rent our customer's personal information to others. We do not store credit card details nor do we share financial details with any 3rd parties.

Online
If you wish to receive information from Rivoli Jewellers such as newsletters, emails or event information you will be asked to submit personal information about yourself via our website (e.g. name and email address etc) in order to receive this information.

By entering your details in the fields requested, you enable Rivoli Limited to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Rivoli Limited will act in accordance with current legislation and aim to meet current Internet best practice.

In Store
Customers shopping in store at Rivoli Jewellers may be asked for their name, address, telephone number and email address when making a purchase or bringing in a repair for the purposes of warranties, guarantees, e-receipts, loyalty cards, gift cards, credit notes and marketing.

Customers who do not wish Rivoli to hold information about their purchase or to receive any further communication can opt out during the point of purchase or at any time afterwards. Customers will be asked every 6 months at the point of purchase to reconfirm their agreement to remain in contact with us.

Information on visitors
During the course of any visit to our website or marketing emails, we will use cookies to log information. Most, if not all, websites do this because cookies allow the website publisher to do useful things, like finding out whether you have visited the site before.

We use cookies for a variety of reasons, mainly to enhance your shopping experience and make the website more efficient to use, but also to provide us with information that helps improve the quality of our website.

The Rivoli website uses Google Analytics, a web analytics service which sets a cookie in order for us understand how visitors are using our site. Google Analytics collects the information anonymously and we use this information to help us improve our website.

If you wish to disable these cookies for Google Analytics you can opt-out using the to Google Analytics Opt-out Browser Add-on http://tools.google.com/dlpage/gaoptout?hl=en-GB

What is a cookie?
Cookies are small text files used by websites to log information and enable certain functionality. Cookies are completely harmless and anonymous, so will never hold personal or confidential information about you. Some of the cookies we use are essential to make the website work properly and enable you to shop online. Without these your experience of our website would be very restricted.

Use and storage of your personal information
When you supply any personal information to Rivoli Limited (e.g. when ordering or buying products or services) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly and we will not pass your information on to any third parties unless it is for the purposes of warranties, guarantees or repairs.  It will never be supplied to anyone outside Rivoli without first obtaining your consent unless we are obliged or permitted by law to disclose it.

Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Users 16 and under
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Rivoli website. Users without this consent are not allowed to provide us with personal information.

Unsubscribe from Email Marketing
To unsubscribe from email marketing, please click here.

Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Please address requests to:
Melanie Mayer Davies, Director
Rivoli Jewellers
41/43 King Street
St Helier
Jersey JE2 4WF