Frequently Asked Questions

Are the products you sell genuine and brand new?

Yes! Rivoli Jewellers is a traditional bricks and mortar jewellers based in St Helier, Jersey. We have been established for over 30 years. We are an official supplier of all the products featured on our website. Every item comes with the relevant warranties, guarantees, packaging and after sales care.

Rivoli Jewellers also owns and operates a stand-alone Swarovski store, Swarovski Jersey, from which all our Swarovski products are dispatched.

Why are the prices on your website so low?

Jersey is lucky enough to just have a 5% Goods and Services tax, so all our prices online are 15% less that the UK RRP. When we ship to the UK we pre-pay all VAT that is due. There are no additional charges and your parcel will not get stopped by customs.

Do Jersey customers pay GST?

Our prices online and in store are the same and no additional taxes will be incurred. Click and collect, free delivery and same day delivery is available in Jersey.